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Recognition

#Realcomm

Realcomm has been presenting the “Digie” Awards (short for Commercial Real Estate Digital Innovation Awards) since 1999 to recognize those outstanding companies, real estate projects, technologies as well as the people who have gone “above and beyond” to positively impact our industry through the intelligent application of technology, automation and innovation.

Commercial, corporate, government and institutional real estate involve an inordinate amount of information, systems and business processes to operate the business. This data intensive, manual, mostly disconnected environment provides the perfect opportunity to radically transform how we do our business. For this reason, we continue to recognize those who are leading the charge for a more efficient, effective and profitable industry.

In 2012, we created separate award categories for Realcomm and IBcon to more clearly address the difference between automating real estate business processes and creating intelligent building systems, buildings, portfolios and cities.

Best Tech Innovation Commercial|Corporate Real Estate
This award is given to two companies who’ve introduced new products to the market that strive to re-engineer our very manual and disparate industry through the creation of innovative automation solutions.

BEST TECH INNOVATION INTELLIGENT BUILDINGS
Two awards will be given in this category
1. iviva
2. Sunwave Crossfire
3. SmartONE Community Platform
4. Equiem
5. Microsoft Azure IoT Edge
6. CohesionIB

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Reduce Facility Management Costs

  • Automate mundane maintenance tasks;
    Save time for value-adding tasks
  • Increase your task force’s efficiency;
    Reduce cost of manpower
  • Optimally manage your inventory;
    Restock only when you need to
  • Measure facility management process efficiency;
    Optimise your operations
  • Implement preventive maintenance;
    Increase asset reliability
  • Digitalize end to end business processes;
    Go paperless
 

Manage Your Work Centrally or Remotely

  • Powerful and flexible duty roster;
    Manage maintenance backlog efficiently
  • Multi-platform mobile access;
    Manage operations from anywhere, on any device
  • Monitor work centrally through dashboards;
    Receive technician updates sent from the mobile app
  • Add-ons to integrate building systems;
    Automate work order creation based on critical alarms
 

Improve Occupant Satisfaction

  • Empower occupants with web portal and mobile app access;
    Eliminate calls and emails
  • Automate service level reporting & management;
    Increase transparency of ongoing job requests
  • Receive ratings and reviews upon work completion;
    Quantify requester satisfaction
  • Optimally maintain building systems;
    Ensure a comfortable working environment
  • Run compliance audits frequently;
    Ensure occupants’ health and safety
 

Manage Service Provider Contracts and Performance

  • Measure SLA adherence;
    Track contractor performance and efficiency
  • Create work orders and assign to contractors;
    Receive quotes for additional work online
  • Track service contract expiry;
    Plan renewals well in advance
 

Be More Resilient In The Face of a Disaster

  • Access your data anytime, anywhere;
    Even when your building is inaccessible
  • All-in-cloud with redundancy and high availability;
    Rest assured your data is safe and always online
  • No more paper-based work allocation or approval processes;
    Continue business in a virtual world
  • 100% cloud-based SaaS solution;
    No on-premises servers to worry about

REQUESTERS

These users can only submit work requests, view status of the requests, follow-up on work requests, provide feedback on resolved work requests Typically, these users represent occupants of a facility.

ADMIN USERS

These users manage the account and have the ability of adding other users to account.

POWER USERS

Power Users represent the internal and external personnel who are responsible for ‘facility management’ function. All technicians/supervisors/vendor users/facility coordinators/managers fall into this category. They can plan, create, dispatch, monitor, update and close work orders.