Contact Us

Excited to announce Lucy has been listed in Azure Marketplace

Tuesday,9 July 2019

Excited to announce Lucy has been listed in Azure Marketplace

iviva LUCY comes with everything you need to connect up and integrate services in your environment

Connect. Integrate. Interact. iviva Lucy is the world’s first iPaaS 2.0 built for Smart Buildings and Workplaces. Lucy helps you connect your apps, services and environment to create delightful user experiences and reduce inefficiencies. If you are looking to get more out of your existing applications by integrating them together and adding new capabilities, Lucy is perfect for you.

VIEW : Read More

Author: Dr.Hari Gunasingham

Share it

October 2021
M T W T F S S
 123
45678910
11121314151617
18192021222324
25262728293031

Tuesday,8 December 2020

Smart Buildings Enable Smarter Facility Management

The International Facility Management Association (IFMA) defines Facility Management (FM) as a multidisciplinary profession, whose core business is “to...

Read more

Author: Dr.Hari Gunasingham

Monday,15 June 2020

It’s time to digitalize your facility management processes!

Facility management supports the management and maintenance of an organization’s buildings, people and assets and helps manage its health...

Read more

Author: Lakshita Wijerathne

Wednesday,1 April 2020

IVIVA BUSINESS CONTINUITY SOLUTION HELPS ORGANIZATIONS RESPOND BETTER TO COVID-19

In these unprecedented times, one of the biggest challenges faced by organizations is to minimise interruptions to business as...

Read more

Author: Haran Shivanan

Friday,22 November 2019

iviva Smart BIM Featured among “10 Useful & Cool Forge-Powered Applications” at Autodesk University

Our CTO Mr. Bandu Wewalaarachchi visited The Autodesk University in Vegas from 18-22 November. Bandu, who is the mastermind...

Read more

Author: Bandu Wewalaarachchi

Tuesday,9 July 2019

Excited to announce Lucy has been listed in Azure Marketplace

Excited to announce Lucy has been listed in Azure Marketplace iviva LUCY comes with everything you need to connect...

Read more

Author: Dr.Hari Gunasingham

 

Reduce Facility Management Costs

  • Automate mundane maintenance tasks;
    Save time for value-adding tasks
  • Increase your task force’s efficiency;
    Reduce cost of manpower
  • Optimally manage your inventory;
    Restock only when you need to
  • Measure facility management process efficiency;
    Optimise your operations
  • Implement preventive maintenance;
    Increase asset reliability
  • Digitalize end to end business processes;
    Go paperless
 

Manage Your Work Centrally or Remotely

  • Powerful and flexible duty roster;
    Manage maintenance backlog efficiently
  • Multi-platform mobile access;
    Manage operations from anywhere, on any device
  • Monitor work centrally through dashboards;
    Receive technician updates sent from the mobile app
  • Add-ons to integrate building systems;
    Automate work order creation based on critical alarms
 

Improve Occupant Satisfaction

  • Empower occupants with web portal and mobile app access;
    Eliminate calls and emails
  • Automate service level reporting & management;
    Increase transparency of ongoing job requests
  • Receive ratings and reviews upon work completion;
    Quantify requester satisfaction
  • Optimally maintain building systems;
    Ensure a comfortable working environment
  • Run compliance audits frequently;
    Ensure occupants’ health and safety
 

Manage Service Provider Contracts and Performance

  • Measure SLA adherence;
    Track contractor performance and efficiency
  • Create work orders and assign to contractors;
    Receive quotes for additional work online
  • Track service contract expiry;
    Plan renewals well in advance
 

Be More Resilient In The Face of a Disaster

  • Access your data anytime, anywhere;
    Even when your building is inaccessible
  • All-in-cloud with redundancy and high availability;
    Rest assured your data is safe and always online
  • No more paper-based work allocation or approval processes;
    Continue business in a virtual world
  • 100% cloud-based SaaS solution;
    No on-premises servers to worry about

REQUESTERS

These users can only submit work requests, view status of the requests, follow-up on work requests, provide feedback on resolved work requests Typically, these users represent occupants of a facility.

ADMIN USERS

These users manage the account and have the ability of adding other users to account.

POWER USERS

Power Users represent the internal and external personnel who are responsible for ‘facility management’ function. All technicians/supervisors/vendor users/facility coordinators/managers fall into this category. They can plan, create, dispatch, monitor, update and close work orders.