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Paya Lebar Quarter(PLQ) Digital Twin, Singapore – A Smart Precinct Case Study

Paya Lebar Quarter (PLQ) is a Green Mark Platinum rated mixed development by Lend Lease, comprising 3 Commercial Towers, a Retail Mall and 3 Residential Blocks. The project is being completed in stages with the 335,819 sq. ft. Tower 1 completed in August 2018; the 547,658 sq. ft. Twin Commercial Towers (Towers 2 and...

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Certis iFM – A Facility Management Case Study

Certis Group is a leading Singapore company that designs, builds, and operates bespoke ops-tech outsourcing solutions combining advanced security,...

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International Towers Sydney (ITS) Digital Twin, Barangaroo, Sydney – A Smart Precinct Case Study

Source Realcomm Visit Source Author James Peterson, Lendlease Developed and built by Lendlease, Barangaroo South is Australia’s largest urban...

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Certis Central, Singapore – A Smart Building Case Study

The Smart Building “Digital Twin” The Certis Centre is a key operational center for the Certis Group, a leading...

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Reduce Facility Management Costs

  • Automate mundane maintenance tasks;
    Save time for value-adding tasks
  • Increase your task force’s efficiency;
    Reduce cost of manpower
  • Optimally manage your inventory;
    Restock only when you need to
  • Measure facility management process efficiency;
    Optimise your operations
  • Implement preventive maintenance;
    Increase asset reliability
  • Digitalize end to end business processes;
    Go paperless
 

Manage Your Work Centrally or Remotely

  • Powerful and flexible duty roster;
    Manage maintenance backlog efficiently
  • Multi-platform mobile access;
    Manage operations from anywhere, on any device
  • Monitor work centrally through dashboards;
    Receive technician updates sent from the mobile app
  • Add-ons to integrate building systems;
    Automate work order creation based on critical alarms
 

Improve Occupant Satisfaction

  • Empower occupants with web portal and mobile app access;
    Eliminate calls and emails
  • Automate service level reporting & management;
    Increase transparency of ongoing job requests
  • Receive ratings and reviews upon work completion;
    Quantify requester satisfaction
  • Optimally maintain building systems;
    Ensure a comfortable working environment
  • Run compliance audits frequently;
    Ensure occupants’ health and safety
 

Manage Service Provider Contracts and Performance

  • Measure SLA adherence;
    Track contractor performance and efficiency
  • Create work orders and assign to contractors;
    Receive quotes for additional work online
  • Track service contract expiry;
    Plan renewals well in advance
 

Be More Resilient In The Face of a Disaster

  • Access your data anytime, anywhere;
    Even when your building is inaccessible
  • All-in-cloud with redundancy and high availability;
    Rest assured your data is safe and always online
  • No more paper-based work allocation or approval processes;
    Continue business in a virtual world
  • 100% cloud-based SaaS solution;
    No on-premises servers to worry about

Free Users

REQUESTERS

These users can only submit work requests, view status of the requests, follow-up on work requests, provide feedback on resolved work requests Typically, these users represent occupants of a facility.

Paid Users

ADMIN USERS

These users manage the account and have the ability of adding other users to account.

POWER USERS

Power Users represent the internal and external personnel who are responsible for ‘facility management’ function. All technicians/supervisors/vendor users/facility coordinators/managers fall into this category. They can plan, create, dispatch, monitor, update and close work orders.