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Corporate Real Estate

Companies are recognizing the need to have great places for their people to work, improve staff productivity, and manage risks. As companies globalize, the ability to digitally transform the management of their corporate real-estate is critical to achieving this.

iviva provides a digital platform for the management of a single workplace, a corporate HQ or a portfolio of global offices. The following are three unique capabilities:

  • Integration of the base Smart Buildingsystemsand the tenant workplace systems and application to create a seamlessly connected workplace.
  • “Plug and play” user interface layer for the tenant spaces, on which tenants can implement their own “Smart Workplaces”.
  • Because it’s a multi-tenant cloud application, the Smart Workplace can be managed as each tenant’s dedicated application –from one central cloud instance

What customers are saying!

“Colliers International has partnered with Eutech for over a decade. We have used their platform to provide facilities management services to a portfolio of over 1400 Office, Industrial and Retail properties along the eastern seaboard of Australia. Acting on behalf of owners who range from large institutional investors to private investors, the platform has aided us in providing memorable service to each. iviva has proven to be a key differentiator for us in the market place, providing the most granular of data in a way that allows us to make better decisions, faster. Eutech’s willingness to partner with Colliers and respond to development suggestions has meant that we are on the way to developing a single, integrated product that will not only change the way we operate but will also change the level of expectation in the broader market.”

Andrew Bull
National Director,
Engineering & Operations Real Estate Management Colliers International Australia

Key Products Used

iviva Smart BIM, Smart Spaces, Smart Wall, iviva Application Suite

iviva Smart Spaces and iviva Smart Wall are specific product innovations that enable the digital engagement of staff/visitor at touch points in their user journeys using the web, mobile and large interactive displays

Customers who have implemented iviva

 

Reduce Facility Management Costs

  • Automate mundane maintenance tasks;
    Save time for value-adding tasks
  • Increase your task force’s efficiency;
    Reduce cost of manpower
  • Optimally manage your inventory;
    Restock only when you need to
  • Measure facility management process efficiency;
    Optimise your operations
  • Implement preventive maintenance;
    Increase asset reliability
  • Digitalize end to end business processes;
    Go paperless
 

Manage Your Work Centrally or Remotely

  • Powerful and flexible duty roster;
    Manage maintenance backlog efficiently
  • Multi-platform mobile access;
    Manage operations from anywhere, on any device
  • Monitor work centrally through dashboards;
    Receive technician updates sent from the mobile app
  • Add-ons to integrate building systems;
    Automate work order creation based on critical alarms
 

Improve Occupant Satisfaction

  • Empower occupants with web portal and mobile app access;
    Eliminate calls and emails
  • Automate service level reporting & management;
    Increase transparency of ongoing job requests
  • Receive ratings and reviews upon work completion;
    Quantify requester satisfaction
  • Optimally maintain building systems;
    Ensure a comfortable working environment
  • Run compliance audits frequently;
    Ensure occupants’ health and safety
 

Manage Service Provider Contracts and Performance

  • Measure SLA adherence;
    Track contractor performance and efficiency
  • Create work orders and assign to contractors;
    Receive quotes for additional work online
  • Track service contract expiry;
    Plan renewals well in advance
 

Be More Resilient In The Face of a Disaster

  • Access your data anytime, anywhere;
    Even when your building is inaccessible
  • All-in-cloud with redundancy and high availability;
    Rest assured your data is safe and always online
  • No more paper-based work allocation or approval processes;
    Continue business in a virtual world
  • 100% cloud-based SaaS solution;
    No on-premises servers to worry about

REQUESTERS

These users can only submit work requests, view status of the requests, follow-up on work requests, provide feedback on resolved work requests Typically, these users represent occupants of a facility.

ADMIN USERS

These users manage the account and have the ability of adding other users to account.

POWER USERS

Power Users represent the internal and external personnel who are responsible for ‘facility management’ function. All technicians/supervisors/vendor users/facility coordinators/managers fall into this category. They can plan, create, dispatch, monitor, update and close work orders.