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Devices and Connectivity

iviva can connect with a wide variety of devices and systems. This page lists down some of the more common (and some uncommon) systems that have successfully been integrated into iviva.

If you have any devices or systems not listed here, get in touch with us for more information on how we can hook it up!

Building Management Systems

Brand Protocol
Any standards-compliant BMS BACnet, OPC AE/DA, LON, Modbus
Johnson Controls Metasys BACnet, OPC
Siemens Apogee BMS BACnet, OPC
SAIA Burgess BACnet
York Chillers BACnet
Trane Chillers BACnet
Toshiba VRV OPC
Matsushita PLC TCP/IP
Mitsubishi VRV Mnet
Emerson Data Centre Management System OPC, Modbus
Wonderware SCADA DDE
Siemens Energy Meter Modbus
AGCoombs PAC BACnet
Nemetron Modbus
Alerton BACnet
Honeywell EBI BMS BACnet, OPC

Server Power Management

Brand Protocol
APC Modbus
Emerson BACnet

Car Park Systems

Brand Protocol
Singapore Technologies Car Park Guidance System Web Services
Weilong Car Park Guidance System OPC
Skidata Car Park TCP/IP
Siemens OPC

Lighting

Brand Protocol
Philips-Dynalite Lighting Controls LON, OPC
Clipsal Lighting Controls BACnet, OPC
Lutron BACnet
Joongang Controls Modbus
Kinden International LON (LNS)
Kinden International – Dimmer DCOM
CBUS OPC
EcoView KNX
LightMoves KNX

Fire Alarms

Brand Protocol
Simplex Fire Alarm BACnet
Honeywell Fire Alarm RS232
Hochiki Fire Alarm RS485
Allied Signal International RS232
Multron Systems Pte Ltd RS232
Notifier by Honeywell BACnet
Gum Seong Fire Prevention Ind. BACnet

Communications

Brand Protocol
Alcatel PABX SNMP
CA Unicentre SNMP
Avaya SNMP/OPC/Breeze
Praesideo Network Controller (PAVA) API
CISCO OPC/API
Microsoft Lync API

Lifts and Elevators

Brand Protocol
Otis BACnet
Kone OPC / BACnet
Mitsubishi TCP/IP

Access Control

Brand Protocol
Singapore Technologies Web services
Siemens Web services & OPC
Inner range Web services
e-Smart System Inc TCP/IP
BOSCH Security system OPC
Cardax OPC
IDTEK API
Delta Controls ODBC
ZK Teco API
Gallagher OPC
Cisco API
CIS-COMM TCP/IP
SECURE TECH TCP/IP
Integriti Web services
Honeywell EBI Web services & OPC

CCTV Systems

Brand Protocol
Hana Visio RS232
BOS Security System OPC, API
Milestone TCP/IP, API
CBC Ganz RTSP, TCP/IP
Axis TCP/IP, API
Milestone X Protect API, TCP/IP
Genetech API
Cisco RTSP, TCP/IP
Pelco Security – RS232 RTSP
Panasonic TCP/IP
Samsung (Under development) API
Avigilon (Under development) API

Blinds

Brand Protocol
Quantum Automation DDE
WARAMA OPC

Electrical Networks

Brand Protocol
Joongang Controls Modbus
LG Industrial Systems (Metering) TCP/IP
Schneider Modbus
NHP CARLO GAVAZZI EM24 DIN BACnet

Home Automation

Brand Protocol
Samsung TCP/IP
Seoul Commtech Co Ltd. TCP/IP

Switches and UPSs

Brand Protocol
AGCoombs RS232
Dell SNMP
Liebert Nxa SNMP
Emerson – NXR 200 kVA BACnet
Rittal OPC

Digital Signage

Brand Protocol
Signage China SDK
Triple Play Web services

Label and Badge Printing

Brand Protocol
Pricer API
Postek C168 200DPI API

Lockers

Brand Protocol
Ganter API
TZ Locker Web service

Fire Curtains

Brand Protocol
Fibershield S Modbus

Gas Pointer Discharge

Brand Protocol
Fire Protection Technologies – 29635 Modbus

Smoke Detectors

Brand Protocol
Ampac Technologies – XP95 Modbus

Static Transfer Switches

Brand Protocol
Schneider MGE-STS-250 Modbus
AGCoombs RS232

Fire Panels

Brand Protocol
Incite Fire – Lazer Focus Modbus
Incite Fire – Lazer Plus Modbus

Sprinkler Flow Switches

Brand Protocol
Viking – VSR-F Modbus

CO2 Damper and Sensor

Brand Protocol
Johnson Controls – M9104-GGA-3S BACnet
Johnson Controls – CD-W00-00-0 BACnet

Humidity and Temperature Sensors

Brand Protocol
Johnson Control – HT-1306-ER BACnet
Johnson Control – NS-AHN7001-0 BACnet
Mitsubishi – PAR-30MAA-J BACnet

Coolers

Brand Protocol
Emerson – CR020RW BACnet

Chillers

Brand Protocol
J&J Network Engineering BACnet

Water Meters

Brand Protocol
Elster V100 BACnet

Emergency Lighting Control

Brand Protocol
Clevertronics Microsoft Sql Server
 

Reduce Facility Management Costs

  • Automate mundane maintenance tasks;
    Save time for value-adding tasks
  • Increase your task force’s efficiency;
    Reduce cost of manpower
  • Optimally manage your inventory;
    Restock only when you need to
  • Measure facility management process efficiency;
    Optimise your operations
  • Implement preventive maintenance;
    Increase asset reliability
  • Digitalize end to end business processes;
    Go paperless
 

Manage Your Work Centrally or Remotely

  • Powerful and flexible duty roster;
    Manage maintenance backlog efficiently
  • Multi-platform mobile access;
    Manage operations from anywhere, on any device
  • Monitor work centrally through dashboards;
    Receive technician updates sent from the mobile app
  • Add-ons to integrate building systems;
    Automate work order creation based on critical alarms
 

Improve Occupant Satisfaction

  • Empower occupants with web portal and mobile app access;
    Eliminate calls and emails
  • Automate service level reporting & management;
    Increase transparency of ongoing job requests
  • Receive ratings and reviews upon work completion;
    Quantify requester satisfaction
  • Optimally maintain building systems;
    Ensure a comfortable working environment
  • Run compliance audits frequently;
    Ensure occupants’ health and safety
 

Manage Service Provider Contracts and Performance

  • Measure SLA adherence;
    Track contractor performance and efficiency
  • Create work orders and assign to contractors;
    Receive quotes for additional work online
  • Track service contract expiry;
    Plan renewals well in advance
 

Be More Resilient In The Face of a Disaster

  • Access your data anytime, anywhere;
    Even when your building is inaccessible
  • All-in-cloud with redundancy and high availability;
    Rest assured your data is safe and always online
  • No more paper-based work allocation or approval processes;
    Continue business in a virtual world
  • 100% cloud-based SaaS solution;
    No on-premises servers to worry about

REQUESTERS

These users can only submit work requests, view status of the requests, follow-up on work requests, provide feedback on resolved work requests Typically, these users represent occupants of a facility.

ADMIN USERS

These users manage the account and have the ability of adding other users to account.

POWER USERS

Power Users represent the internal and external personnel who are responsible for ‘facility management’ function. All technicians/supervisors/vendor users/facility coordinators/managers fall into this category. They can plan, create, dispatch, monitor, update and close work orders.