How to acknowledge a Work Order

Technicians: How to acknowledge a Work Order

This article is primarily for Technicians/Servicer Supervisors

This quick article explains how you can acknowledge your Work Orders.

Typical Actors

Stage before the Action: Acknowledgement
Stage after the Action : In Progress

Once a Work Order is assigned to Technician(s), they may receive the Work Order via Workspace-Work Order.

Then the Technicians may go through the work order and acknowledge it in a few clicks.

Here is a quick image on how you can acknowledge your Work Order.

After you acknowledge the work order, the stage will move from ‘Acknowledgement’ to ‘In Progress’.

Here is a quick video on how you can acknowledge your Work Order.