Digitalize end to end business processes; Go paperless
Manage Your Work Centrally or Remotely
Powerful and flexible duty roster; Manage maintenance backlog efficiently
Multi-platform mobile access; Manage operations from anywhere, on any device
Monitor work centrally through dashboards; Receive technician updates sent from the mobile app
Add-ons to integrate building systems; Automate work order creation based on critical alarms
Improve Occupant Satisfaction
Empower occupants with web portal and mobile app access; Eliminate calls and emails
Automate service level reporting & management; Increase transparency of ongoing job requests
Receive ratings and reviews upon work completion; Quantify requester satisfaction
Optimally maintain building systems; Ensure a comfortable working environment
Run compliance audits frequently; Ensure occupants’ health and safety
Manage Service Provider Contracts and Performance
Measure SLA adherence; Track contractor performance and efficiency
Create work orders and assign to contractors; Receive quotes for additional work online
Track service contract expiry; Plan renewals well in advance
Be More Resilient In The Face of a Disaster
Access your data anytime, anywhere; Even when your building is inaccessible
All-in-cloud with redundancy and high availability; Rest assured your data is safe and always online
No more paper-based work allocation or approval processes; Continue business in a virtual world
100% cloud-based SaaS solution; No on-premises servers to worry about
Free Users
REQUESTERS
These users can only submit work requests, view status of the requests, follow-up on work requests, provide feedback on resolved work requests Typically, these users represent occupants of a facility.
Paid Users
ADMIN USERS
These users manage the account and have the ability of adding other users to account.
POWER USERS
Power Users represent the internal and external personnel who are responsible for ‘facility management’ function. All technicians/supervisors/vendor users/facility coordinators/managers fall into this category. They can plan, create, dispatch, monitor, update and close work orders.