– SMART FACILITIES
MANAGEMENT
Your building produces
data. iviva turns that into
actionable decisions.
AI-powered facilities management that moves
your operations
from reactive to predictive, reducing costs, cutting energy waste,
and keeping occupants comfortable.
300M+
Square feet under management
150+
FDD and predictive Models
Zero
Upfront capex required
ISO 27001
Certified
PDPA
Compliant
– THE CHALLENGE
Most buildings are
instrumented.
Few are intelligent.
Handover data gaps
Operations teams inherit incomplete BIM data
and asset registers
from Day One of operations.
Fragmented systems view
Building Management System, Computer
Maintenance Management
System and energy metering each holds some information and so an
holistic view can only be obtained in querying each of these separately:
a time consuming process that can only deliver a historical view (that
may not even be applicable going forward).
Calendar-based servicing
Servicing schedules often based on
considerations (eg., how personnel
can most conveniently or cost-effectively be rostered) that do not take
into account the needs or past performance of underlying systems,
frequently resulting in signs of real degradation being missed.
Reactive maintenance
Equipment fails without apparent warning
because signs of impending
problems cannot be easily tracked without a real-time holistic view.
Alarm fatigue
Lesser BMS tends to frequently trigger
alerts. But with most of these
being “noise”, frequently resulting in critical faults being missed.
– THE PLATFORM
Seven Integrated Modules,
One Unified Platform
Each module shares a single Digital Twin
layer and data model. Intelligence flows across systems, not just within them.
MODULE 01 – MONITORING &
CONTROL
Complete monitoring and control
across every building system
iviva connects and consolidates legacy
building systems, IoT devices, and integrated platforms into a single
operational environment. Through open protocol support – BACnet,
Modbus, OPC, SNMP, MQTT, KNX – and a 300+ connector ecosystem,
every
sensor reading is captured, contextualised, and made actionable. Workflows,
business
processes, and user journeys are defined and maintained by facility teams,
with no code changes and no vendor dependency.
BUSINESS IMPACT
Complete operational visibility
without
bespoke integration work. One interface replaces the multiscreen,
multi-system operations model, and scales from a single building to a
global portfolio without
re-platforming.
-
Open protocol support: BACnet,
Modbus, OPC, SNMP, MQTT, KNX -
300+ pre-built connectors across
building and enterprise systems -
All building systems – BMS, lighting,
HVAC, firefighting, access control, energy metering – in one
operational interface -
Every reading captured,
contextualised, and made actionable -
Role-based dashboards for operators,
FM managers, and executives -
Scalable from a single building to a
global portfolio without re-platforming
MODULE 2 – ALARMS, TRENDS &
SCHEDULING
Actionable alerts, not alarm fatigue.
iviva filters, prioritises, and
contextualises building alarms against Digital Twin models, suppressing
noise and surfacing only what requires action. Thresholds are dynamically
adjusted by operating context, time of day, and occupancy. Trend analysis
identifies deterioration before fault conditions develop.
BUSINESS IMPACT
FM team effort focused on
genuine risk. Maintenance scheduling driven by condition data, not
calendar.
-
Dynamic alarm thresholds adjusted by
operating context and occupancy -
Noise suppression surfaces only
actionable alerts -
Trend analysis identifies
deterioration before fault conditions develop -
Scheduling integrated with predictive
and preventive maintenance -
Role-based alert routing; right
information to the right person
MODULE 3 – FAULT DETECTION
& DIAGNOSIS (AFDD)
Automated detection that tells you
what, where, and why
iviva’s AFDD engine monitors equipment
continuously against dynamic operational models that capture real operating
behaviour. When performance deviates, faults are detected automatically,
grouped by system, filtered by location, and surfaced with the full context
needed to act immediately.
BUSINESS IMPACT
Earlier intervention reduces
repair cost and equipment wear. FM teams arrive on site informed, not
investigating.
-
Faulty equipment, location served, and
detection timestamp in one view -
Plain-language fault description, no
specialist interpretation required -
Estimated cost of failure and risk
impact value per fault -
Resolution status tracking with
auto-generated work order navigation -
Model-based detection; earlier, more
precise, fewer false positives than threshold alerting
MODULE 4 – PREDICTIVE
MAINTENANCE
From scheduled maintenance to
condition-based predictive operations
Neural Network time-series analysis forecasts
the future performance of critical equipment KPIs, before failure occurs.
Models learn from historical patterns, account for trend and seasonality,
and generate forecasts with a stated confidence level. Continuous retraining
ensures predictions sharpen over time.
BUSINESS IMPACT
Extended asset life and reduced
maintenance costs. Higher system uptime. Planned intervention replaces
emergency response.
-
ML models trained on historical
equipment performance data -
KPI anomaly identification: Cooling
Transfer Rate, chiller efficiency, AHU performance -
Forecasts returned with confidence
level, and appropriate accuracy and confidence measures -
Continuous model retraining against
the most recent operational data -
Seasonality-aware; accounts for
occupancy patterns and climate cycles
MODULE 5 – SPACE COMFORT &
ROOT CAUSE ANALYSIS
Occupant comfort as a performance
metric
iviva monitors temperature, humidity, IAQ,
and CO2 continuously across all conditioned spaces. When comfort parameters
fall outside acceptable ranges, automated Root Cause Analysis traces the
failure back to serving equipment, and identifies the upstream system fault
that caused it.
BUSINESS IMPACT
Faster complaint resolution. RCA
eliminates trial-and-error investigation. Proactive comfort management
supports premium tenancy positioning.
-
Continuous monitoring of temperature,
humidity, IAQ, and CO2 per space -
Automated RCA traces comfort failure
to root equipment cause -
System overview diagram shows how
failed equipment connects to the broader system -
Visual heat map provides
portfolio-level comfort status at a glance -
Digital Twin models define acceptable
comfort parameters per space type
MODULE 6 – BUILDING
OPTIMISATION
Continuous performance improvement,
not one-off commissioning
iviva continuously analyses system
performance against operating conditions and occupancy, identifying energy
wastage, suboptimal setpoints, and inefficient scheduling. Optimisation
operates within the same Digital Twin environment as fault detection, so
energy insights are connected to equipment condition data, not isolated in a
separate analytics module.
BUSINESS IMPACT
Measurable reduction in
operational carbon footprint. Energy savings that can be quantified,
reported, and used to support ESG and green certification.
-
Real-time energy wastage detection and
automated correction -
Standard operating procedure
optimisation for energy reduction -
Energy consumption forecasting for
planning and procurement -
GreenMark certification readiness
tracking and reporting -
Net-zero carbon alignment and Scope
1, 2, 3 reporting support
MODULE 7 – SMART BIM &
DIGITAL TWIN
BIM built for operations, powered by
a live Digital Twin
iviva’s Smart BIM module bridges the gap
between construction and live operations, one of the most critical and
commonly missed steps in any building’s digital journey. By connecting the
building’s BIM directly to iviva’s Digital Twin, Smart BIM creates a common
data environment and a single source of spatial and systems truth.
Equipment, locations, sensor readings, fault status, and work orders are all
navigable through the BIM interface from any device, making BIM an active
operational tool.
BUSINESS IMPACT
FM teams inherit a complete,
accurate, verified asset register on day one. One source of truth across
construction, commissioning, and operations, eliminating the data gap
that erodes asset value from the moment a building opens.
-
Digital Twin-connected BIM: a live
common data environment across construction and operations -
IDD-native commissioning; 100%
handover verified against BIM -
Live operational overlay; real-time
data visualised directly on BIM elements -
Structured asset and location
register mapped to BIM objects -
RESTful API exposes operational BIM
data to authorised enterprise systems (ERP, CMMS, CRM)
– WHO WE SERVE
Built for every decision-maker
in your organisation.
What you’re dealing with
Existing buildings, existing systems, growing pressure
to cut costs and demonstrate ESG performance — without ripping out infrastructure
that still functions.
- Portfolio-level visibility from one platform, not multiple vendor dashboards
- Reduce unplanned maintenance costs through predictive and condition-based
operations - Energy reduction with measurable, reportable ESG outcomes
- Extend asset lifespan, reducing long-term CAPEX requirements
- Tenant comfort monitoring that supports premium lease positioning and retention
What iviva delivers
A platform that integrates what you have, makes it
visible, automates what should be automated, and gives your operations team the
intelligence to improve continuously — without adding headcount.
- Integration Platform – connect all MEP, IT, OT,
and IoT systems in your portfolio - Predictive Maintenance – move from reactive to
condition-based operations - Real-time dashboards – energy, fault status, and
occupant comfort in one view - Performance-based Managed Services –
outcomes-tied commercial model - ESG reporting – structured data outputs for
regulatory and investor reporting - ISO 27001 certified – full on-premises and
deployment available
What you’re dealing with
You have invested in a building’s design intent. iviva ensures it survives handover.
The gap between construction BIM and operational reality is where asset value erodes
— and where your reputation is at risk.
- Integration Platform – connect all MEP, IT, OT, and IoT systems in your
portfolio - Predictive Maintenance – move from reactive to condition-based operations
- Real-time dashboards – energy, fault status, and occupant comfort in one view
- Performance-based Managed Services – outcomes-tied commercial model
- ESG reporting – structured data outputs for regulatory and investor reporting
- ISO 27001 certified – full on-premises deployment available
What iviva delivers
iviva’s Smart BIM and IDD-native commissioning process
verifies that every system, every space, and every asset is commissioned against
design intent, providing a live Digital Twin the operations team inherits, not a
static document.
- Smart BIM – 100% commissioning-to-operations
handover verified against BIM - Digital handover package – full asset register,
test records, and system documentation - As-built validation – snagging tools to identify
and correct BIM placement errors - IDD integration – Integrated Digital Delivery
from design through to live operations - Greenfield continuity – same platform extends
into ongoing FM operations post-handover
Our Success Stories
One Bangkok
Thailand
One of Asia’s most complex
mixed-use precincts. One
platform. Fully automated FM operations from day one.
One Bangkok is a 3.5 million sqm
integrated development
comprising Grade-A offices, luxury residences, five-star hotels, and
high-end retail across 12 buildings, each with distinct operational
requirements and occupant needs. Manual FM processes were
unable to meet the service level standards the precinct demanded,
and there was no coherent framework to track sustainability
performance across the estate.
- 26 building systems and business applications integrated onto a
single platform - 750,000 sensors, motors, and electrical points monitored,
coordinated, and controlled in real time - Automated fault detection, root cause analysis, and predictive
maintenance across the entire estate - Precinct-wide command and control dashboard with FM workflows fully
embedded into daily operations - Low-code environment enabling client teams to adapt workflows and
add systems independently, without vendor reliance
- 600+ automated processes delivering a material reduction in manual
FM workload - Sustainability reporting grounded in live operational data,
supporting low-carbon commitments - Superior occupancy experience through unified service requests and
visitor coordination - Scalable architecture accommodating new systems without disrupting
existing operations
The intelligent building is
not a future state. It’s an
operational choice
One platform. One data model. Any building.
One of the most powerful Ecosystems for owners, operators, and occupants to make the World’s Built Environment more livable, accessible and sustainable.
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