iviva.facility

Simple, affordable and field-proven Facility Management Software to address CMMS, CAFM and EAMS needs.

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Trusted by over 1,000 customers worldwide

How are we unique?

Unparalleled Support

VIP customer support, at no extra cost. Assisted on-boarding process. Dedicated Account Manager.

Scalable & Agile

Ability to handle any operation, whether simple or complex. We expand as fast as you grow.

Affordable for All

Fixed per-user price, regardless of organisation size; includes all features without limitations.

Minimal Time to Value

Embedded domain knowledge; Facility Management expertise not required to install and get started.

4,500+

Facilities worldwide

130,300+

Assets managed

110,672,600+

Square feet served

21,700+

Active users

Spreadsheet and Paper-Free Solutions

Fully digitised and automated for all aspects of Asset Management, Corrective Work Order Management, Preventive Maintenance, Inventory Management, and Vendor Management

Reduce Facility Management Costs

Automate mundane maintenance tasks;
Save time for value-adding tasks
Increase your task force’s efficiency;
Reduce cost of manpower
Optimally manage your inventory;
Restock only when you need to
Measure facility management process efficiency;
Optimise your operations
Implement preventive maintenance;
Increase asset reliability

Manage Your Work Centrally or Remotely

Powerful and flexible duty roster;
Manage maintenance backlog efficiently
Multi-platform mobile access;
Manage operations from anywhere, on any device
Monitor work centrally through dashboards;
Receive technician updates sent from the mobile app
Add-ons to integrate building systems;
Automate work order creation based on critical alarms

Improve Occupant Satisfaction

Empower occupants with web portal and mobile app access;
Eliminate calls and emails efficiently
Receive ratings and reviews upon work completion;
Quantify requester satisfaction
Optimally maintain building systems;
Ensure a comfortable working environment
Run compliance audits frequently;
Ensure occupants’ health and safety

Manage Service Provider Contracts and Performance

Measure SLA adherence;
Track contractor performance and efficiency
Create work orders and assign to contractors;
Receive quotes for additional work online
Track service contract expiry;
Plan renewals well in advance

Be More Resilient in Case of a Crisis

Access your data anytime, anywhere;
Even when your building is inaccessible
All-in-cloud with redundancy and high availability;
Rest assured your data is safe and always online
No more paper-based work allocation or approval processes;
Continue business in a virtual world
100% cloud-based SaaS solution;
No on-premises servers to worry about

Key Capabilities

Respond to staff requests/complaints with Work Request Management

Manage internal/external work allocation with Work Order Management

Schedule maintenance activities with Planned Preventative Maintenance

Assets Management and Inventory Registration

Location Management and Property & Unit Registration

Service Provider Registration & Service Contract Registration

Dashboards & Reports

Image & Video Attachments

Email & Transaction-based Conversations

Our Plans

	Premium Plan (Contact for pricing)	Free Plan
Plans Submit and manage work requests. You can also rate the quality of service received.
Corrective Work Order Management Create, manage and update work orders, including cost and time tracking. Assign work orders to service providers, and assign a supervisor/ technician.
Location Register Manage your sites, building locations and spaces, and specify location hierarchy. Maintain detailed logs of active repairs and repair history, PPMs and audits of each location.
Property & Unit Registration Register properties for landlords and register units for tenants. Receive alerts on upcoming planned audit/inspection/preventive work orders from the FM team assigned to the respective property/unit.
Asset Register Register your assets. Track warranty, insurance, depreciation and downtime. Control & optimize your assets, and keep track of your asset history.
Planned Maintenance Schedule your preventive maintenance, service audit & inspection related tasks.
Inventory Registration Keep record of item/ part names, type, make, model in Inventory. Track spare parts & consumables costs.
Service Providers Registration Register your service provider companies, services provided, and their users. Track vendor certifications and their expiry.
Service Contract Registration Manage service contracts & their scopes.
Transaction-based Conversations Improve communication between team members who are actively involved in resolving issues or perform preventive/ corrective tasks.
Reports Generate both detailed and summary reports for work requests, work orders, planned work orders, and more. Generate schedule-based reports and share them via email.
Dashboards Summarise your operational data on dashboards. Choose from a wide collection of widgets available to view operational highlights.
Email & Push Notifications Both email and push notifications increase engagement, retention and conversions related to your transactions.
Image, PDF & Video Attachments Upload images, PDF files and videos against respective asset, location, work order, work request, PPM, and user.
Assets on Floor Plans & Locations on Floor Plans/Geo Map Upload location layouts. Mark locations on floor plans or geo maps, and mark assets on building floor plans.
Data Importing Tool Download our empty data configuration template to configure your data into our application, or import existing data such as assets, locations, users, facilities from a CSV or excel and easily migrate it across from other system.
Users Group Management Ability to create user groups and invite members.
API Access An Application Programming Interface (API) is a way for other software to connect with iviva.facility. Submit work requests from third party software like call center/ case management software, or submit work orders from third party alarm management software like BMS.
Unlimited Assets Track warranty, depreciation & downtime on an unlimited number of assets.		100
Multiple Sites/Locations Manage an unlimited number of sites, building locations & spaces.		Single site
Unlimited Requestors Register an unlimited number of employees, landlord-users or tenant-users under the requestors user group, who require access to the work request portal.		50
Unlimited Transactions Register an unlimited number of work requests & work orders.		100 per Month
	14 Day Trial	Use for Free

Plans Submit and manage work requests. You can also rate the quality of service received.
Corrective Work Order Management Create, manage and update work orders, including cost and time tracking. Assign work orders to service providers, and assign a supervisor/ technician.
Location Register Manage your sites, building locations and spaces, and specify location hierarchy. Maintain detailed logs of active repairs and repair history, PPMs and audits of each location.
Property & Unit Registration Register properties for landlords and register units for tenants. Receive alerts on upcoming planned audit/inspection/preventive work orders from the FM team assigned to the respective property/unit.
Asset Register Register your assets. Track warranty, insurance, depreciation and downtime. Control & optimize your assets, and keep track of your asset history.
Planned Maintenance Schedule your preventive maintenance, service audit & inspection related tasks.
Inventory Registration Keep record of item/ part names, type, make, model in Inventory. Track spare parts & consumables costs.
Service Providers Registration Register your service provider companies, services provided, and their users. Track vendor certifications and their expiry.
Service Contract Registration Manage service contracts & their scopes.
Transaction-based Conversations Improve communication between team members who are actively involved in resolving issues or perform preventive/ corrective tasks.
Reports Generate both detailed and summary reports for work requests, work orders, planned work orders, and more. Generate schedule-based reports and share them via email.
Dashboards Summarise your operational data on dashboards. Choose from a wide collection of widgets available to view operational highlights.
Email & Push Notifications Both email and push notifications increase engagement, retention and conversions related to your transactions.
Image, PDF & Video Attachments Upload images, PDF files and videos against respective asset, location, work order, work request, PPM, and user.
Assets on Floor Plans & Locations on Floor Plans/Geo Map Upload location layouts. Mark locations on floor plans or geo maps, and mark assets on building floor plans.
Data Importing Tool Download our empty data configuration template to configure your data into our application, or import existing data such as assets, locations, users, facilities from a CSV or excel and easily migrate it across from other system.
Users Group Management Ability to create user groups and invite members.
API Access An Application Programming Interface (API) is a way for other software to connect with iviva.facility. Submit work requests from third party software like call center/ case management software, or submit work orders from third party alarm management software like BMS.
Unlimited Assets Track warranty, depreciation & downtime on an unlimited number of assets.
Multiple Sites/Locations Manage an unlimited number of sites, building locations & spaces.
Unlimited Requestors Register an unlimited number of employees, landlord-users or tenant-users under the requestors user group, who require access to the work request portal.
Unlimited Transactions Register an unlimited number of work requests & work orders.

14 Day Trial

Plans Submit and manage work requests. You can also rate the quality of service received.
Corrective Work Order Management Create, manage and update work orders, including cost and time tracking. Assign work orders to service providers, and assign a supervisor/ technician.
Location Register Manage your sites, building locations and spaces, and specify location hierarchy. Maintain detailed logs of active repairs and repair history, PPMs and audits of each location.
Property & Unit Registration Register properties for landlords and register units for tenants. Receive alerts on upcoming planned audit/inspection/preventive work orders from the FM team assigned to the respective property/unit.
Asset Register Register your assets. Track warranty, insurance, depreciation and downtime. Control & optimize your assets, and keep track of your asset history.
Planned Maintenance Schedule your preventive maintenance, service audit & inspection related tasks.
Inventory Registration Keep record of item/ part names, type, make, model in Inventory. Track spare parts & consumables costs.
Service Providers Registration Register your service provider companies, services provided, and their users. Track vendor certifications and their expiry.
Service Contract Registration Manage service contracts & their scopes.
Transaction-based Conversations Improve communication between team members who are actively involved in resolving issues or perform preventive/ corrective tasks.
Reports Generate both detailed and summary reports for work requests, work orders, planned work orders, and more. Generate schedule-based reports and share them via email.
Dashboards Summarise your operational data on dashboards. Choose from a wide collection of widgets available to view operational highlights.
Email & Push Notifications Both email and push notifications increase engagement, retention and conversions related to your transactions.
Image, PDF & Video Attachments Upload images, PDF files and videos against respective asset, location, work order, work request, PPM, and user.
Assets on Floor Plans & Locations on Floor Plans/Geo Map Upload location layouts. Mark locations on floor plans or geo maps, and mark assets on building floor plans.
Data Importing Tool Download our empty data configuration template to configure your data into our application, or import existing data such as assets, locations, users, facilities from a CSV or excel and easily migrate it across from other system.
Users Group Management Ability to create user groups and invite members.
API Access An Application Programming Interface (API) is a way for other software to connect with iviva.facility. Submit work requests from third party software like call center/ case management software, or submit work orders from third party alarm management software like BMS.
Unlimited Assets Track warranty, depreciation & downtime on an unlimited number of assets.	100
Multiple Sites/Locations Manage an unlimited number of sites, building locations & spaces.	Single site
Unlimited Requestors Register an unlimited number of employees, landlord-users or tenant-users under the requestors user group, who require access to the work request portal.	50
Unlimited Transactions Register an unlimited number of work requests & work orders.	100 per Month

Use for Free

Request a demo today

Want to speak to an expert?

Looking for a demo? Questions about pricing? Got an active project you’d like to discuss? If you want to learn more, let’s connect.

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